Every customer conversation, one inbox.
WhatsApp, Instagram and Messenger replies, automated follow-ups, your leads and your invoices, all in one place and billed on one plan. No developers to hire, nothing to register with Meta yourself.
Works on the channels your customers already use
- Messenger
- LinkedIn Pages
- Online billing in ₹
The customer-conversation platform built for Indian businesses.
Sociolync is a web platform that brings WhatsApp, Instagram and Facebook Messenger into one team inbox, then adds chatbot flows, follow-up sequences, bulk campaigns, WhatsApp template management, a leads CRM, quotations, invoicing and social posting. It is made by Shalom Infotech in Tiruchirappalli. Plans start at ₹599/month, and Messenger and Instagram messages are free.
- Channels
- WhatsApp · Instagram · Messenger
- Modules
- 9, on one plan
- Plans from
- ₹599/month + GST
- Free trial
- 14 days, no card
- WhatsApp setup
- One click, about 5 minutes
- Made by
- Shalom Infotech, Trichy
Nine tools your team uses every day, finally talking to each other.
Inbox, automation, CRM and billing share the same contacts and the same conversations, so nothing gets copied between apps.
Reply to every channel from one screen
One thread per contact, with images, PDFs and voice notes, and the lead record right beside it.
minutes to connect WhatsApp
Log in with Facebook, pick your business and verify your number with a code. Meta bills messages to your own account; Sociolync adds a small fee.
Channels answered from a single inbox, without switching apps mid-conversation.
Answers at 2 a.m.
Keyword replies with up to three buttons, on all three channels.
Every chat is a lead
New Lead to Converted, with deal values and tags.
Quote, approve, invoice, collect
Versioned quotations with a one-click client approval link, then invoices and partial payments.
Post once, publish to three
Facebook, Instagram and LinkedIn Company Pages from the same place.
What's actually in the inbox.
Four pieces that cover most of what a sales or support team does over messaging, every day.
Reply to WhatsApp, Instagram and Messenger from one screen
- One thread per contact, full history attached
- Send and receive photos, PDFs and voice notes
- See which teammate is handling which conversation
Answer the common questions before anyone's awake
- Exact-match keyword triggers, no coding
- Up to 3 quick-reply or link buttons
- Identical on all three channels
A follow-up that doesn't rely on someone remembering
- Any number of timed steps
- Enrol by lead status or tag
- Stops the moment they reply or convert
Reach a filtered list without touching a spreadsheet
- Filter by status, tag or channel
- Approved templates outside the 24-hour window
- Per-recipient sent/failed log
Watch Sociolync in action.
This is the actual dashboard, not a mockup: quotations, invoices, payments, customers and conversations, counted live on one screen.
Your actual workspace: inbox, leads, invoices and payments, all on one screen.
From first message to paid invoice, in three moves.
Connect your channels
Link WhatsApp, Instagram and Messenger once. Every reply, yours or your team's, lands in the same inbox with the full history attached.
Let it run itself
Keyword replies, button menus, multi-day follow-ups and one-off campaigns: set them up once and they keep working while you don't.
Close the loop
Track the lead, send the quotation, raise the invoice and record payment, without leaving the screen you replied from.
What changes when you move off a bare messaging API.
Most WhatsApp platforms stop at sending messages. Here's what's different when the inbox, the automation and the billing are one product.
| Typical API platform | Sociolync | |
|---|---|---|
| Meta / WhatsApp account | You register and manage your own | Connected in about 5 minutes, with our help |
| Who you pay | Meta directly, plus a platform fee | One plan, clear message pricing |
| CRM and leads | Build it yourself or bolt one on | Built in: every conversation is a lead |
| Quotations and invoicing | A separate tool | In the same workspace |
| Setting it up | Needs a developer | Ready the day you sign up |
WhatsApp, Instagram and Messenger in a single inbox.
Modules, from inbox to invoicing, on the one plan you pick.
Meta Business Manager accounts your team has to register.
Days free on every plan, with no card required.
Built for the businesses that talk to customers all day.
Retail & D2C
Customers ask about stock, colours and prices on WhatsApp and Instagram.
See howTravel & Tour Operators
Enquiries arrive at all hours on every channel.
See howEducation & Coaching
Parents and students ask about courses, fees and batches on WhatsApp and Instagram.
See howReal Estate
Leads from ads, Instagram and WhatsApp land in one inbox.
See howProfessional Services
Agencies, consultants and service firms run client conversations, quotations and invoices from one workspace instead of three tools.
See howHealthcare & Wellness
Clinics, salons, spas and gyms answer appointment questions instantly and send reminders and offers without a receptionist typing each one.
See howManufacturing & B2B
Dealers and buyers ask for catalogues, rates and quotations on WhatsApp.
See howSomething else?
If your team talks to customers all day, it probably fits. Ask us.
Talk to usSimple plans. One wallet.
Pay yearly or monthly. WhatsApp is billed by Meta, plus a small Sociolync fee per template message. Pick the size that matches your team.
Starter
WhatsApp team inbox, bulk messaging and auto-replies.
≈ ₹599 a month · save 8%
+ 18% GST
- Official WhatsApp Business API number
- Team inbox with full chat history
- WhatsApp templates with live phone preview
- Bulk messaging with delivery reports
- Keyword auto-replies with buttons
- Contacts, tags and lead stages (Excel import)
- Message usage log and wallet statement
- Up to 3 team members
- Support: Email & WhatsApp
Growth
Adds Instagram, Messenger, posting and follow-ups.
≈ ₹1,099 a month · save 8%
+ 18% GST
- Everything in Starter
- Instagram DM in the same inbox
- Facebook Messenger in the same inbox
- Automatic follow-up sequences
- Posting to Facebook and Instagram
- Per-user access control
- Up to 5 team members
- Support: Priority WhatsApp & phone
Business
Adds quotations, GST invoices, payments and reports.
≈ ₹1,699 a month · save 8%
+ 18% GST
- Everything in Growth
- Customers and suppliers
- Products and services with Excel import
- Quotations with client approval
- GST invoices
- Invoices and quotations sent on WhatsApp
- Manager approvals on WhatsApp
- Payments and outstanding tracking
- Sales and messaging reports
- Up to 10 team members
- Support: Priority WhatsApp & phone
Enterprise
For multi-location or multi-brand businesses.
Yearly contract
- Unlimited team members
- Multiple WhatsApp numbers
- Volume message rates
- Usage reports across every number
- Dedicated account manager
Questions, answered.
What is Sociolync?
Sociolync is a web platform from Shalom Infotech that brings WhatsApp, Instagram and Facebook Messenger into one team inbox, and adds chatbot flows, follow-up sequences, bulk campaigns, WhatsApp templates, a leads CRM, quotations, invoicing and social posting, on one monthly plan.
Do I need my own WhatsApp Business API or Meta account?
You connect your own WhatsApp Business account, but it takes about 5 minutes and no developers: in Sociolync click Connect WhatsApp, log in with Facebook, choose your business and verify your number. Meta then bills WhatsApp message charges to the card in your own WhatsApp account, and the small Sociolync fee per template message comes from your wallet. You can even keep using the WhatsApp Business app on the same number.
How much does Sociolync cost?
Starter ₹7,188 a year or ₹649 a month, Growth ₹13,188 a year or ₹1,199 a month and Business ₹20,388 a year or ₹1,849 a month, plus GST; monthly billing is also available. WhatsApp messages are billed by Meta to your own WhatsApp account at its rates (about ₹0.8631 marketing, ₹0.115 utility), plus a ₹0.15 Sociolync fee per template message, and messages customers send you, plus all Messenger and Instagram messages, are free. Every plan starts with a 14-day free trial, no card required.
Which channels does Sociolync support?
WhatsApp, Instagram direct messages and Facebook Messenger for conversations, plus Facebook, Instagram and LinkedIn Company Pages for social posting.
Can my whole team use the same WhatsApp number?
Yes. Your team replies from one shared inbox in the browser. Starter includes up to 3 team members, Growth up to 5 and Business up to 10.
Is Sociolync a CRM?
Yes. Every conversation becomes a lead with a status, deal value and tags, and leads can be converted into customers for quotations and invoices.
Who makes Sociolync?
Shalom Infotech Pvt Ltd, a Microsoft Cloud Solution Partner based in Tiruchirappalli, Tamil Nadu, serving businesses in India, the US, the UK and Europe.
Bring every conversation into one place
Start free for 14 days. No card needed, and no Meta account to set up first.